Senators Urge Tesla Recall After Reuters Story

Tesla Fires Back with Scathing Tweet

A disturbing Reuters probe has sparked two American Senators to compose a letter to Elon Musk, requesting that he hurriedly recall models furnished with flawed guidance and suspension components.

Reuters procured these memorandums, delivered when it was uncovered Tesla purportedly assigned fault to its clients for defective components even although they were nefarious.

“We are writing with grave concern due to the recent reports regarding Tesla’s knowledge of safety issues in its vehicles and the fact that the company has been hiding these issues from the National Highway Traffic Safety Administration,” the letter read. Signed by Senator Richard Blumenthal of Connecticut and Senator Edward J. Markey of Massachusetts, it was a clear indication of the severity of the situation.

Two senators have urged Elon Musk to correct what they have described as “apparent false and misleading representations” made to the National Highway Traffic Safety Administration (NHTSA). In a letter sent to the Tesla CEO, the senators requested that Musk rectify any misstatements made to the NHTSA.

Reuters uncovered that Tesla reported to the NHTSA that continual steering and suspension module breakdowns were due to driver negligence. Tesla utilized this justification in 2020, clarifying why it would not retreat the Model S and Model X for a faulty aft link, in spite of the fact that these cars had been called back in China for an equivalent explanation after the government requested that the vehicles be improved. Other Tesla rescinds in China incorporate imperfect cruise control systems in the Model 3 and Model Y.

The survey employed Tesla files to demonstrate that the US automaker has been monitoring component breakdowns for quite a while but commanded service managers not to make known to patrons that the pieces were flawed due to high coverage outlays.

“We are disturbed that you would attempt to shift the blame for these failures onto your customers,” the letter from the Senators stated. “It is unacceptable that Tesla would not only accuse its customers of being responsible for the substandard quality of its vehicles, but also make that same erroneous argument to NHTSA.”

The recent news follows a unearthing by the NHTSA that more than two million cars equipped with Autopilot are not sufficient to stop driver error. Consequently, Tesla had to recall the entirety of its American vehicles. The U.S. Government began to take action towards the electric car maker due to several high-profile incidents linked to Autopilot which occurred since 2020.

Tesla stayed silent when the report initially emerged, however, as soon as it began to gain attention, the company forcefully responded on Twitter. In their post, Tesla stated, “This latest article vaguely and nonsensically implies that there are thousands of discontented Tesla customers. It’s nonsensical because it’s not true – in reality, Tesla’s customer loyalty is one of the best and highest in the industry.”

Tesla has dismissed a Reuters report as a “manufactured story” which it claims contains false accusations. In a tweet, the company stated: “The author has conflated a noise-related (non-safety) issue with a range of unrelated and disconnected service actions. Contrary to the article’s statements based on erroneous data, Tesla is truthful and transparent with our safety regulators around the globe and any insinuation otherwise is plain wrong.”

A recent piece from Reuters opened with a highly misleading headline and contained multiple inaccuracies, as well as vague and illogical claims that a large number of Tesla consumers are dissatisfied. It’s quite evident that the article is unsubstantiated, and attempts to conjure up a false impression that there is a mass outcry from the electric car company’s customers.

Tesla accentuated its tenets of service and noted that the Reuters analysis utilized a selective account of journalism, hence resulting in the scramble of accuracy. Additionally, Tesla expresses this is a recurrent scenario in various pessimstic posts regarding the company.

“Our commitment has never wavered: to create the safest vehicles on the planet, which are easy to keep up, all while aiding in the global transition to renewable energy,” the tweet declared. “Others may have different motivations, but our core principles have remained constant since the start.”

This is clearly an evolving saga and far from resolution. Tesla requires to answer to the legislators, and if Reuters’ post proves to be false, Tesla may bring legal action against the media outlet. Whether or not Tesla will opt for this course of action remains uncertain as it has not been stated in the tweet.

We are delighted that Tesla answered back, since it is essential to acquire both points of view. Unfortunately, Reuters sent various inquiries to the company prior to releasing the article, but they stayed without a response. Tesla could have easily safeguarded and taken part in the initial report, but in lieu of this, they angrily criticized on Twitter afterwards.

It is curious that Tesla has chosen not to take legal action against Reuters. There are sound grounds for this decision. If a lawsuit were initiated, Tesla would have to affirm its innocence through furnishing ample evidence in court, thereby providing access to confidential information which might or might not counterfeit their defence.

Nevertheless, our principal difficulty resides in Tesla’s tendency to recall automobiles for the same fault reported in China while shifting the blame onto American customers.

One must not abstain from admitting that Tesla has been a positive influence on the automotive industry, as evidenced by every other carmaker (except Stellantis) adopting the NACS standard.