Surely the Drama Continues
An North Carolinian Army veteran recently ascertained that the $68,000 Maserati Levante he procured second-hand from a Carvana storefront was actually purloined. As reported by WTVD Raleigh-Durham, Jason Scott bought the 2017 Maserati as a special birthday offering for his partner. The duo drove the luxury SUV peacefully over a couple of months, and then they took it to a nearby Maserati dealership for routine upkeep. That is when the concern originated.
When Scott was eagerly awaiting the arrival of his new car from Carvana, he was expecting it to be a 2021 model. Little did he know that upon inspection, the dealer would discover that the VIN on the vehicle, door, and window were not a match. This immediately made it clear that the Levante had been stolen and Carvana had failed to recognize it despite having a 150-point inspection procedure in place. “It was exciting for it to be coming down the hill, waiting for it outside, everything was fine,” Scott told WTVD. “But then that’s when they found out that the vehicle was stolen.” He was disappointed to find out that the car he was expecting to be a 2021 model was actually a 2017 model.
Police had no option but to immediately take possession of the car.
Scott was questioned by police, who he was able to provide proof that he had bought the vehicle from Carvana. This is when things got complicated. He spoke to the used car dealer who told him, “We can’t trade the vehicle back in until you bring the vehicle back. I said I can’t bring the vehicle back. I said the police have the vehicle,” Scott said.
Next, Scott yielded the police report to Carvana and stated that, due to the seizure of his vehicle, there was not anything he could do. He insisted on receiving a complete reimbursement for his down payment and monthly installments. In addition, Scott brought on an attorney and seeks $1 million in recompense for his economic and reputation damages as well as a retraction.
The news source confirmed to the public that Carvana had indeed made contact with Scott’s legal representative, and stated that they did not possess past knowledge of the motor vehicle having been stolen prior to him acquiring it. They offered their condolences and regrets. On top of that, a customer service agent is currently aiding Scott in either returning his spendings, or utilizing them towards the purchase of another car. Furthermore, he was presented a $1000 award for him to allocate as he pleases. Regrettably, this does not appear to have met Scott’s expectations.
“I’m sure they claim to have 150-point inspections, but I want them to have 151. Make sure to check if the vehicle is stolen. I don’t want anyone getting stuck late at night in a remote area and not being able to prove they are the rightful owner, only to be seen as a criminal,” he said.
For the past few months, there have been some problems with Carvana in other states concerning their inadequate delivery of titles and even selling cars without having received a necessary state examination.